Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, making a reservation, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies referenced herein.

2. Reservations and Bookings

2.1 Reservation Requirements

• To make a reservation, you must be at least 21 years of age.
• Valid identification must be presented at check-in.
• All reservations are subject to availability.

2.2 Reservation Confirmation

Your reservation is confirmed only when you receive a confirmation number or email from us. We reserve the right to refuse any reservation request.

2.3 Special Requests

We will make reasonable efforts to accommodate special requests, but we cannot guarantee that all requests will be fulfilled.

3. Check-In and Check-Out

• Standard check-in time is 3:00 PM.
• Standard check-out time is 11:00 AM.
• Early check-in and late check-out may be available upon request and may incur additional charges.
• A valid credit card and government-issued photo ID are required at check-in.

4. Cancellation Policy

Please refer to our Cancellation Policy for detailed information regarding cancellations, modifications, and refunds. Cancellation policies may vary depending on the type of reservation, rate plan, and booking period.

5. Payment and Fees

• We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
• A valid credit card is required to guarantee your reservation.
• Additional charges may apply for extra services, damages, or violations of hotel policies.
• All rates are subject to applicable taxes and fees.

6. Casino and Gaming

• Casino entry is restricted to guests 21 years of age or older.
• Valid government-issued photo identification is required for casino access and gaming activities.
• We reserve the right to refuse entry or service to anyone at our sole discretion.
• All gaming activities are subject to applicable laws and regulations.
• For information on responsible gaming, please review our Responsible Gaming Policy.

7. Conduct and House Rules

• Guests are expected to conduct themselves in a respectful manner at all times.
• Disruptive behavior, excessive noise, or any activities that disturb other guests or compromise safety are prohibited.
• Smoking is permitted only in designated areas.
• Pets are not allowed, with the exception of service animals as defined by the Americans with Disabilities Act.
• We reserve the right to refuse service, remove, or deny access to anyone who violates our policies or engages in disruptive behavior.

8. Liability and Damages

• Guests are responsible for any damage to hotel property caused by themselves or their guests.
• Nuvetrala Casino Hotel is not responsible for the loss, theft, or damage of personal belongings.
• Use of hotel facilities, including the casino, pools, fitness center, and spa, is at the guest's own risk.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, audio clips, and software, is the property of Nuvetrala Casino Hotel or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

10. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law principles.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: