Responsible Gaming

Our commitment to promoting safe and responsible gaming

At Nuvetrala Casino Hotel, we are committed to promoting responsible gaming practices and providing a safe, entertaining environment for all our guests. We believe that gaming should be an enjoyable form of entertainment, not a means of financial gain or a way to escape problems.

Our responsible gaming program is designed to help guests make informed decisions about their gaming activities and to provide support for those who may develop gambling-related problems.

Our Responsible Gaming Principles

  • Prevention

    We implement policies and practices to prevent problem gambling and underage gambling.

  • Awareness

    We promote awareness of responsible gaming practices and the potential risks associated with gambling.

  • Support

    We provide resources and assistance for guests who may have gambling-related problems.

  • Compliance

    We adhere to all applicable laws and regulations related to gaming operations.

Guidelines for Responsible Gaming

Set Limits

Decide how much time and money you can afford to spend on gaming before you start. Stick to these limits and never exceed them.

Gaming is Entertainment

View gaming as a form of entertainment, not as a way to make money or solve financial problems.

Take Breaks

Regular breaks during gaming sessions help maintain perspective and reduce the risk of impulsive decisions.

Balance Your Activities

Ensure that gaming does not interfere with your personal relationships, work responsibilities, or other activities.

Avoid Chasing Losses

Never try to win back money you've lost by increasing your bets or continuing to play when you're tired or upset.

Don't Game Under the Influence

Alcohol and drugs can impair judgment and lead to risky gaming decisions. Game only when you're clear-headed.

Signs of Problem Gambling

It's important to recognize potential warning signs of problem gambling. These may include:

  • Spending more time or money on gambling than intended
  • Feeling restless or irritable when trying to cut down on gambling
  • Gambling to escape problems or relieve feelings of helplessness, guilt, or anxiety
  • Lying to family members or others to hide gambling activities
  • Jeopardizing or losing important relationships, job opportunities, or educational pursuits because of gambling
  • Relying on others to provide money to relieve desperate financial situations caused by gambling

If you or someone you know exhibits these signs, please seek help from the resources listed below.

Self-Exclusion Program

Nuvetrala Casino Hotel offers a self-exclusion program for guests who wish to restrict their access to our gaming facilities. Through this program, individuals can voluntarily ban themselves from our casino for a specified period or permanently.

To enroll in our self-exclusion program, please speak with a member of our Responsible Gaming team at the casino or contact us at [email protected].

Resources for Help

National Problem Gambling Helpline

24/7 confidential support for individuals and family members affected by problem gambling.

1-800-522-4700

Gamblers Anonymous

A fellowship of men and women who share their experience, strength, and hope to solve their common problem.

www.gamblersanonymous.org

National Council on Problem Gambling

Information and resources for problem gamblers and their families.

www.ncpgambling.org

Nuvetrala Responsible Gaming Team

On-site assistance and information about our responsible gaming programs.

[email protected]

Our Commitment to Responsible Gaming

Nuvetrala Casino Hotel is dedicated to ensuring that our gaming operations are conducted in a responsible manner. Our staff receives regular training on responsible gaming practices and how to assist guests who may need support.

We implement the following measures as part of our commitment:

  • Clear signage throughout our casino promoting responsible gaming
  • Information about support resources readily available at multiple locations
  • Age verification procedures to prevent underage gambling
  • Regular evaluation and improvement of our responsible gaming initiatives

Contact Us

If you have questions about our responsible gaming policies or need assistance, please contact our Responsible Gaming team at:

Email: [email protected]
Phone: +1 (702) 987-6548